Refund Policy
15 days, no questions asked
If you ask for a refund within 15 days of your payment, you get your money back. You do not have to give a reason, you do not have to have attended anything, and nobody will try to talk you out of it.
Email support@thinqmesh.com from the address you signed up with, and say you want a refund. That is the whole process.
What comes back: the amount you paid, less any taxes already remitted to the government on that sale, which we cannot recover. Everything else is returned to the original payment method.
How it works
- The window is 15 days from the date of payment, inclusive of day 15. It is not 30 days, and it does not start from the cohort start date.
- No conditions. Attendance, progress, how much of the material you have opened, and your reason are all irrelevant to whether you get the money.
- It goes back the way it came — to the original payment method, in full, in Indian rupees. We do not offer credit instead of money.
- We aim to start the refund within 3 working days of your email. How long it then takes to appear is up to your bank or card issuer, and is typically 5–10 working days.
- Your free plan is yours regardless. Refunding the programme does not take back the three-month plan you downloaded.
After 15 days
After day 15 the fee is non-refundable. We hold a live seat for you, a cohort place and mentor time, and past that point those are committed.
If something has genuinely gone wrong at our end — sessions not delivered, access not provided — write to us anyway. A policy is not a reason to ignore a real problem, and we would rather fix it than argue about a date.
The one exclusion
We may decline a refund where a payment is fraudulent, where the same person repeatedly buys and refunds, or where an account has been used to redistribute course material. This is aimed at abuse, not at anyone who changed their mind.
Chargebacks
You keep every right you have under Indian consumer law and with your card issuer. Nothing here removes them. We would simply rather you emailed us first — a refund from us is faster than a chargeback, and there is no argument to have inside the 15-day window.
Who to contact
Thinqmesh Technologies, Plot A-2/75, B Block, Sector 63, Noida, Gautam Buddha Nagar, Uttar Pradesh 201014, India.
Refunds and billing: support@thinqmesh.com